Shipping Policy

At Maple & Ivy, we’re committed to delivering your order as quickly and smoothly as possible. Below you'll find all the details regarding our shipping process.

Processing Time

All orders are processed within 2–5 business days. This allows us to carefully prepare and package your items.

Please note: Processing time does not include weekends or holidays.

Shipping Time

Once your order has been processed, it will be shipped and delivered within 7–12 business days, depending on your location and local carrier service.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 1–3 business days for tracking information to update.

Shipping Delays

While we do our best to meet all delivery estimates, delays may occasionally occur due to factors outside of our control (e.g., customs, weather, carrier delays). We appreciate your patience and understanding.

Incorrect Addresses

Please ensure your shipping information is accurate at checkout. Maple & Ivy is not responsible for orders shipped to incorrectly entered addresses.

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If you have any questions about your shipment, feel free to reach out to us at shopmapleivy@gmail.com.